Privacy Policy
Last Revision: June. 2022

The Privacy policy is written only in English (US).

This Privacy Policy is used to inform you about how we collect, how to use and how we protect your information data when you use the Tikoo application ("TIKOO", "Us", "Platform", "Service") and the services provided by the Tikoo Application. Please read the 《Privacy Policy》 and 《Terms of Service Agreement》 carefully. You can continue to use the services provided by the Tikoo application only after you agree to this policy. IF YOU DO NOT AGREE WITH THIS POLICY, PLEASE STOP USING TIKOO APPLICATION (SERVICE). This Privacy Policy does not apply to other third party websites, services and applications even if they use our services.

1.Information We Collect

We collect different types of information for different purposes to provide and improve our services to you.

We collect below information data:

A、Device Information

We collect information about the devices you use to access or use our services.

For example, we may collect the following information from your device: the type of device you use (for example, mobile device, smart device, etc.);Operating system and version (such as iOS and Android); Language Settings in mobile devices; And your mobile service provider;Network connection type (such as WiFi, Mobile data type :3G, 4G, LTE, etc.);

B. Personal information

When you register as a member of the Service, you will be asked to provide your name, registered account (i.e., email address), gender, date of birth, contact telephone number, address and other information necessary for the use of the Service. When registering with gmail and facebook, we only get googleid and facebookid information, not other associated information.

For user content, we will collect any user content that you create, share, or publish to the application, which may include information contained in your user account, as well as photos or other image files and associated metadata. When using the following scenarios of this application, with your permission, we will collect your local picture information and upload it to the server to provide the service function for you.

* When you set your profile picture or room profile picture

* When setting a custom background image for a room

* When sending picture messages in the room

* When sending picture messages during private chats

* When Posting pictures on moments

* When creating an activity provide picture information

* When reporting problems provide picture information as attachment file

Please note that other users of this application may be able to download and extract any images that are publicly shared on this application. You should avoid uploading images with embedded location data. Do not include financial account numbers, social security numbers, or any other sensitive or confidential personal information when submitting content on the application/website.

C. Others

.We will pick up the voice message from your microphone and use it to provide you with voice chat service. You can also disable the permission change, so that voice chat will not be possible.

.We will not collect your fingerprint or face information (if you choose fingerprint or face login mode in apple version).

.This app is not intended for children under 12 years of age. If you are the guardian of a child under the age of 12 and find that the child has provided us with personal information, please contact our customer service number 10000, and we will delete his personal information.

.Financial Data: We use Apple and Google for all financial transactions. We do not provide any personal data related to your transactions.

.We may also collect information that you submit when you contact customer support or otherwise submit to the Company, including email addresses and other information that you submit during your use of the application.

2.Use collect information

We use the information collected through the Service only for the Service and the application. To help us better inform you about our products, applications and services. This information is used to:

A: To provide and maintain services for you

Enables you to use this application efficiently

For example, by collecting your Google or Facebook ID information, you can quickly log in by GoogleID or FacebookID.

For example, we will provide corresponding services to collect your picture data in the following scenarios

* Will be used to set your personal or room profile picture information when you set your personal or room profile picture.

* Will be used to set your room background image when setting the room custom background image

* When a picture message is sent in the room, your need to send a picture in the room is fulfilled

* When you send a picture message during a private chat, you will complete the need to send a picture while chatting with others

* When Posting picture information in Moments, it will be used to send pictures when you post

* When creating an activity to provide picture information, it will be used for your needs to create an activity to send picture

* Photo information provided when reporting a problem will be used for your request to publish a report attachment

B: Find, prevent and solve technical problems

It allows us to identify problems and make corrections to improve our service quality

When using the Program or the Service, it is assumed that the personal information you provide can be viewed by both public and non-public users.

Therefore, please ensure that the personal information you provide does not contain personal important information, so as not to be abused by others.

3. Collected information disclosure and sharing

. When a third party provides necessary services

We may share your personal information with such third parties only when we use them to perform certain functions in the Application and provide services to us, but only for the purpose of performing such functions and providing such services. We will not share any of your personal information with any others third party except to ensure that such third party complies with the strict data protection and confidentiality provisions consistent with this Privacy Policy.

.Fulfill legal obligations

.Protect the personal safety of users of the Service or the public

.To prevent or investigate possible misconduct related to the service

.Protect and defend Tikoo's rights and property

.Exemption from legal liability

4. Protect collected information

We are know the importance of this information data, so we implement industry-standard security measures designed to prevent loss, misuse and alteration of information under our control.

But the data security in the Internet transmission process cannot guarantee 100% security. Therefore, we cannot guarantee or guarantee the security of any information transmitted by you through the Services at your own risk.

Note:

Our services may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's website. We strongly recommend that you review the privacy policies of each site you visit. We have no control over, nor assume any responsibility for, the content, privacy policies or practices of any third party website or service.

5.How do we delete this information

You can delete your account information. Since deleting account information is a very important operation, you need to contact our customer service personnel and submit your account deletion request. We will delete your account 24 hours later, remember that it cannot be restored after deletion. Within 24 hours of the change, you can contact customer service to cancel the need to delete your account.

6.How to Contact Us

If you have any questions about this Privacy Policy, please contact us:

[email protected]